Dormant customers
Not because they are gone, but because nobody asked them yet. Revenaro sees who is past their own rhythm and invites them for a real free slot.
In test: built and checked, switched off for every business and never used with real customer data.
Someone who comes every six weeks is dormant after about three months. Someone who comes twice a year only after about nine.
At least 90 days, and past their own rhythm. Whoever has been gone for longer than 18 months gets nothing: too weak a reason for a message nobody asked for.
A free slot with a link, at the earliest 36 hours away and at most 10 days. No empty "come back some time".
At most 2 invitations between two visits, at least 60 days apart, and at most 5 a day per business.
No 'we have not seen you for 214 days'. That feels like being watched, and for some people it is not even right.
That would not be true. The slot is simply there. There is no hurry, so the message does not create one.
If the customer says no, that is fine. Whoever writes STOP hears nothing more.
10% of the value of the first booking that comes from such an invitation. Never on top of the saved hour fee: one booking pays one of the two.
Whether people really come back because of such an invitation, we will only know with real businesses. A control group will come with it, so you also see how many would have come back anyway.
A customer who has not been for a long time gets one friendly invitation at their own rhythm, with a real free slot.
Bring your customer list in from a file (CSV, text file or the contacts of your phone) in a few clicks. The date of the last visit is kept.
Every message says it is an assistant, offers a free way to stop, and never goes out outside your opening hours.
Join the waitlist. You decide whether this part is switched on.